Formed in 1988, the Reprographic Services Association (RSA) today is a North American network of over 80 companies with more than 175 locations. As independently owned and operated businesses, RSA affiliates represent the true embodiment of the entrepreneurial enterprise. RSA shareholders are located in geographical markets of all sizes and provide goods and services to a vast array of customers in Architectural, Engineering, Construction, Mining, Energy, Advertising, Surveying, Mapping, Legal and other varied businesses.
Formed and governed according to the rules of Cooperative (Co-op) law, each affiliate is a shareholder with equal ownership and voting privileges to those of their peers in the association. As a cooperative, the RSA is motivated not by profit, but by the driving commitment to provide services to meet members' needs and aiding them in offering affordable, high quality goods and services to their clients. The RSA also provides continuing education to members on important issues and business trends affecting their business and that of their customers. No matter the size of the member or the dynamics of their market place, each RSA member enjoys the benefits RSA provides and yet maintains the cherished values inherent in being an independently owned business.
At the core of the RSA are trusted vendor partnerships that have been cultivated throughout the years with leading industry suppliers of hardware, consumable supplies and technology. RSA affiliates, regardless of their size or the demographic footprint of their market, benefit from the national contracts negotiated with these vendors on their behalf by the RSA.
Dividends from the valued partner status the RSA enjoys with it vendors extends beyond a negotiated best price plan. The RSA, in the spirit of cooperation to develop new products for the market, has successfully leveraged its vendor relationships to bring new products and solutions to market. For instance, the RSA has led the way in offering its affiliates a build as needed strategy around its family of three PlanCommand® Electronic Document Management solutions (EDMS). Another example of RSA branded products is the Replicator product line for wide format copy, scan and print solutions.
In recent years the changing landscape of the Reprographic Industry has necessitated that reprographers revamp their strategies to market; add new product and service offerings to their portfolio, revise business plans, cope with a new breed of competition, seek new markets of opportunity, update pricing models, and, react to shrinking revenue and margin opportunities. RSA affiliates, although fighting the same battles and facing similar challenges, enjoy the benefits of their RSA membership and diversity of talent and intellectual assets available within the association. In times when answers do not come easily or a different perspective is appreciated, it is nice to know that one is not alone and resources are available to help in the quest for answers.